Returns & Exchanges
At Libreria Pino, we want you to be completely satisfied with your fashion selections, which is why we offer a 30-day window for returns on all unworn items with original tags. Our goal is to ensure your shopping experience is as seamless and stylish as our latest collections.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags are attached and the products are in their original, unworn condition.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing